6 May 2022. Ethical design is a key foundational principle, and focuses on the user and their stated and unstated needs, expectations. And most importantly, their rights. Always.
29 December 2021. Good design is not change for its own sake, but positive change to reduce cognitive load, soothe emotions, and tell customers that this business cares for you.
7 November 2021. Increasingly, digital transformation of business and growth in digital is happening at the expense of human interaction. For brands, loneliness is an opportunity.